Sigma Software AI Solutions

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Improve speed of answer and call acceptance rate while reducing cost per contact with end-to-end AI Contact Center Agent integration.

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Serve customers faster
Reduce costs
Stay fully compliant

Privacy and Compliance first

Built for EU-regulated environments with GDPR-aligned data handling, strong PII protection, and governance mechanisms supporting EU AI Act requirements

Human-like voice and   chat interaction

Built for EU-regulated environments with GDPR-aligned data handling, strong PII protection, and governance mechanisms supporting EU AI Act requirements

Controlled interactions

Policy-driven guardrails, human-in-the-loop escalation, and oversight for complex, sensitive, or high-risk scenarios to ensure safe and compliant interactions

End-to-end automation

Securely query knowledge bases, execute approved tools, create/update tickets, verify customer data, and complete workflows during the interaction

Privacy and Compliance first

Built for EU-regulated environments with GDPR-aligned data handling, strong PII protection, and governance mechanisms supporting EU AI Act requirements

Human-like voice and   chat interaction

Built for EU-regulated environments with GDPR-aligned data handling, strong PII protection, and governance mechanisms supporting EU AI Act requirements

Controlled interactions

Policy-driven guardrails, human-in-the-loop escalation, and oversight for complex, sensitive, or high-risk scenarios to ensure safe and compliant interactions

End-to-end automation

Securely query knowledge bases, execute approved tools, create/update tickets, verify customer data, and complete workflows during the interaction

Privacy and Compliance first

Built for EU-regulated environments with GDPR-aligned data handling, strong PII protection, and governance mechanisms supporting EU AI Act requirements

Human-like voice and   chat interaction

Built for EU-regulated environments with GDPR-aligned data handling, strong PII protection, and governance mechanisms supporting EU AI Act requirements

Controlled interactions

Policy-driven guardrails, human-in-the-loop escalation, and oversight for complex, sensitive, or high-risk scenarios to ensure safe and compliant interactions

End-to-end automation

Securely query knowledge bases, execute approved tools, create/update tickets, verify customer data, and complete workflows during the interaction

Our Technology

Our
Technology

01

German-language TTS with stable, natural-sounding voice quality suitable for production CX

02

Compliance by design: PII protection, GDPR-aligned controls, auditability; deploy on-prem or in sovereign cloud

03

Real-time speech recognition with simultaneous tool calls & knowledge retrieval during the conversation

04

Agentic orchestration with built-in guardrails, policy enforcement,  and full action observability

05

Continuous improvements & feedback loops to improve handling, phrasing,  and workflow execution over time

06

Human-in-the-loop controls with approval flows, escalation rules,  and supervised handling

Clients

Clients

Cloud
AZURE
Cloud
AZURE
Infra
AWS
Infra
AWS
TECH
MICROSOFT
TECH
MICROSOFT
GPU & AI
NVIDIA
GPU & AI
NVIDIA
Data
DATABRICKS
Data
DATABRICKS
Data
DATABRICKS
Data
DATABRICKS
Data
DATABRICKS
Data
DATABRICKS
Data
DATABRICKS
Data
DATABRICKS

Tech PARTNERS

Tech PARTNERS

Cloud
AZURE
Cloud
AZURE
Infra
AWS
Infra
AWS
TECH
MICROSOFT
TECH
MICROSOFT
GPU & AI
NVIDIA
GPU & AI
NVIDIA
Data
DATABRICKS
Data
DATABRICKS

We’re ready to help you transform operations and scale efficiency with AI!

We’re ready to help you transform operations and scale efficiency with AI!

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©2026 Sigma Software. All rights reserved.

©2026 Sigma Software. All rights reserved.

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